Business Delivery Assistant

Dover Harbour Board, Kent

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Business Delivery Assistant

c. £21,000 pa

Contract – Maternity Leave Cover

Dover, Kent


If you have excellent administrative skills, a good telephone manner and a flair for gathering data, analysing statistics and producing reports, consider a move to the Dover Harbour Board, one of the world’s busiest and most successful ferry ports.


Responsible for the administration, maintenance and improvement of the harbour at Dover, every year, we take responsibility for over 14 million passengers and 5.5 million vehicles travelling through our port, as well as other major shipping activities. Currently, we’re looking for a literate and numerate Administrative Assistant with lots of initiative, to join our Business Development team.


As Administrative Assistant you will:

  • Support the Head of Business Delivery by carrying out a variety of administrative tasks
  • Work closely with other members of the Business Development and Corporate Affairs team
  • Collate data relating to customer surveys and feedback forms and produce a monthly report
  • Audit meetings and keep up-to-date electronic and paper records
  • Provide reports that identify trends in customer feedback for all of our markets
  • Maintain our cruise database and develop our cruise and ferry parking agreements
  • Help promote customer excellence throughout the organisation

As Administrative Assistant you’ll need:

  • A GCSE level education or equivalent, with passes in English and Maths
  • Relevant experience gained working in an office environment
  • Familiarity with the full range of Microsoft Office products, with particular proficiency in Excel
  • Confident communication and interpersonal skills when dealing at all levels
  • A proactive, well-organised approach and the ability to work with minimum supervision
  • A full driving licence

You can download a detailed job description and further information relating to this position on our website. Alternatively, apply now using our online application form and email the completed form back to with your current CV.


Closing date for receipt of completed applications: 28 February 2013


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