Reynolds Fitness Spa are looking to appoint a dynamic and driven person to join
our call centre team in Bexley. We pride ourselves on customer service and the
right person for the job will need to be caring, polite, effective and efficient.
If you are looking for an exiting new role and have the relevant experience and
skills then please apply now!
Job description
- Describe product benefits and any special offers.
- Give advice about how these may benefit customers personally
- Persuade customers to book a tour, spa day or other service
- Gather and document information about the customer.
- Enter your notes into a computer, including dates for follow up calls.
- Book single and group appointments
- Collect payments by phone from defaulters
- Work towards individual and team targets
Skills required
- Excellent communication and listening skills
- A polite, confident and friendly manner
- Initiative
- Confidence using computers
- To enjoy working with customers and building relationships.
- A positive attitude.
- Flexibility and quick thinking.
- Perseverance and the ability to respect customers' answers.
- Good knowledge about all the company's products and services.
- To be well-organised and thorough, even under pressure.
- To enjoy working within a target-driven team environment.
For further information and to apply please click on the link below.