Customer Service Executive

Location
Aylesford, Kent
Salary
Salary will be commensurate with experience
Posted
09 Aug 2017
Closes
29 Aug 2017
Ref
CSE3
Job Level
Executive
Contract Type
Permanent
Hours
Full Time

Offset Print & Packaging Ltd is a medium size manufacturer of retail packaging and greetings cards, all manufactured in house at our own facility in Aylesford Kent, with an annual sales approaching £10m.

We now wish to recruit a Customer Service Executive to join our busy office based team looking after all our customer requirements and supporting the external sales team.

You will be a good team player, able to remain calm under pressure whilst displaying good accuracy. Previous experience of working in technical customer service role,  in a business to business environment would be beneficial. You will need excellent interpersonal skills with the ability to build strong relationships with customers and colleagues alike. Experience in a similar role within a manufacturing environment, ideally print or packaging is desirable but not essential, for this role.

The main duties include all customer facing administration including quotations, sales invoices, order acknowledgements, stock lists, artwork and other general customer queries plus some participation in customer meetings that require occasional travel away from the office. A good knowledge of Microsoft Office is essential; you will also be trained on the use of our business administration system ‘Shuttleworth’.

Salary & benefits will commensurate with experience.

You can gain a full understanding of our business at www.offsetgroup.co.uk

If you wish to be considered for this opportunity, please send your application including a copy of your CV by 29th August 2017 in the first instance, to Matthew Tomlin, using the following address:  recruitment@offsetgroup.co.uk . Please also give a brief explanation of why you feel you are suitable for the role. Job ref CSE3

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