Customer Service Technician

Sittingbourne, Kent
Salary - £15,000 - £18,000 dependant on experience
11 Oct 2017
08 Nov 2017
Job Level
Contract Type
Full Time

Customer Services Technician


NOxBOX Limited in Sittingbourne is seeking a Customer Services Technician to join our busy team.    We are looking for a flexible individual with excellent planning skills and a “can do” approach to a fast moving and demanding customer environment.  Reporting to the Customer Services Team Leader, based primarily at the Sittingbourne office:

Key Responsibilities include:

  • Service and repair of ICU medical devices
  • Final QA testing of ICU medical devices
  • Decontaminating ICU medical devices
  • Updating customers with Engineers reports and device repair/service progress via internal ticket system
  • Assist the Customer Service Team with technical support queries
  • Assist the Customer Service Team with the creation and update of Work Instruction Procedures
  • Support the Production department with product testing
  • Any other reasonable duties the business may require


Personal Specification:

  • 5 GCSE’s or equivalent
  • Computer literate with good Microsoft Office experience
  • Excellent communication skills
  • Strong team player and networker who enjoys developing and maintaining relationships with a wide range of internal and external customers and colleagues
  • Able to prioritise activities and manage own time effectively

    The role will include on-site training; including PCB diagnostic & repair and pneumatic component diagnostic & repair.

This role will suit a individual that wants to start a career within a Service/Technical role as on the Job training will be given.

Apply for Customer Service Technician

Already uploaded your CV? Sign in to apply instantly


Upload from your computer. If you do not have a CV you can get help to create a CV.

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB

4000 characters left

By applying for a job listed on Kent Jobs you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.