Sales Assistant

Folkestone, Kent
£3.50 per hour, possible bonuses as web work produces revenue.
19 Feb 2018
19 Mar 2018
Job Level
Contract Type
Full Time

Employer Description

Ancestors of Dover Ltd was formed in 1992, primarily as a firm of genealogists by Nicholas and Anne Humphrey-Smith, co-founders in Canterbury, Kent.  In 1999 the company moved to the famous sea town , Dover, immortalised by Vera Lynn in the war time song “There’ll Be Blue Birds Over The White Cliffs of Dover”, and the business changed its name to Ancestors of Dover.  The company has worked designing and manufacturing products on the premises, with the help of dedicated outworkers, for names such as Harrods, Hamley’s, English Heritage, Historic Royal Palaces, Historic Scotland, Cadw, and many other famous clients both large and small.

The business moved on from owning a Chapel in Dover and is now located in a 11,000 sq. ft. factory in Folkestone, Kent, where it now concentrates on research, design, development and manufacture of services and products for the heritage industry.

Ancestors have been casting in English lead free pewter since 1999; products include miniature crowns, key rings, miniature figures, rings, pendants, pencil toppers, jewellery and many other quality products.  The company has a policy of continually investing in new designs and projects and is able, on its premises, to carry out the following processes using different pieces of equipment including: printing, doming, clear crystal lens, pad printing, enamelling, heat transfer for    T-shirts and other fabrics, mugs, framing, gold and silver back printing, soldering, crystal stoning, laminating and most recently laser engraving.

Customisation for clients is a big strength of the business, being able to offer most products with own label packaging and designs.  Brands such as Timeline, Crowns and Regalia, Heraldic Express, Inspired Treasures, Quill Store, Historic Image, Winter Reproductions and most recently Hollywood Greats are mainly produced in our factory.

Description of Vacancy

This opportunity is placed within a thriving business with prospects for advancement.  The vacancy is for a Sales Apprentice.  We are looking for a highly motivated individual who can complement our existing sales team.


We are looking for someone with a passion for sales to come and join our company at an exciting time in our history.  Duties will be talking to customers on the telephone, emailing correspondence and you will also be required to attend trade shows where you will meet customers face to face.

Full training to be given.

May also be required to assist in the sales office with general admin duties when time permits.


£3.50 per hour

Possible bonuses as web work produces revenue.


9.00am – 5.30pm

Monday to Friday with occasional overtime and extra duties.

With 1 hour lunch break.

Personal Qualities

  • Team Worker
  • Able to relate to people at all levels
  • Persuasive but trustworthy
  • Confident telephone skill
  • Confident and friendly to customers in person
  • Smart

Qualifications Required

GCSE Maths and English or equivalent Level 2 Qualification.

An interest in Design is a plus.

Training Provided

On the job training with the employer whilst working towards the Apprenticeship Framework – consisting of the Intermediate NVQ Level, Technical Certificate and Functional Skills if appropriate.

Regular work based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.

Additional Detail

As of 1st April 2017, the NMW for Apprentices is £3.50 per hour. This applies to 16 - 18 year old Apprentices and those aged 19 and over in the first year of their Apprenticeship. For all other Apprentices the Apprentice National Minimum wage appropriate to their age applies.

The wage for Apprentices applies to both time spent on the job plus time spent in training.

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