Customer Service Support

Recruiter
Yodel Delivery Network Limited
Location
Kent
Salary
Not specified
Posted
31 Mar 2018
Closes
06 Apr 2018
Contract Type
Permanent
Hours
Full Time
Customer Service Support Yodel have an excellent opportunity for an experienced Customer Service Support Administrator. This is not your typical Customer Service Support role, it is a diverse role which will at times be challenging, yet rewarding. You will be responsible for all administration duties to ensure that the operations at the depot are running smoothly. This duties vary from speaking to customers, supporting on the warehouse floor, processing finance data, fixing postal and barcode problems. Salary: £ 8.59 per hour Hours a week: 35 Days expected to work: Tuesday to Saturday Start date: ASAP Contract type: Fixed term contract -Temporary Duties and responsibilities Taking high volume of inbound calls, dealing with parcel queries, complaints as well as general enquiries Uploading documentation on to our in-house database Updating Excel spreadsheets From time to time, you will be expected to help on the warehouse floor Checking with general compliance, ensuring new starter packs have been uploaded correctly Dealing with the HR Portal for pay related issues Liaising with different departments at Yodel to help resolve problems/queries Ex-military? If you have left the armed forced and apply for a role with Yodel, you'll be guaranteed an interview if you meet the following conditions: The Armed Forces was your last long-term employer A maximum of 2 years (24 months) has elapsed since you left the armed forces You meet the essential criteria for the role

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