IT Support - Application Support Engineer

My client, a well-established Software Development company that produces a market leading solution to a niche client base, now requires an additional IT Support / Application Support Engineer to provide support to external clients. This is a varied role, and your day to day duties will include telephone and remote support, helping to produce reports from aSQL Server database as well as administration of a Windows cloud environment. Full product training will be given; however, you should already have some commercial experience of working with SQL and report writing, Windows Server and Windows desktop operating systems. Any previous experience of providing training to end users would be beneficial although not essential. You should be passionate about learning new technology and delivering a 1 st class service to external clients. You should possess excellent communication skills, including the ability to deal with users over the phone and face to face. This is an excellent opportunity to join a growing company that can offer real career prospects at a pivotal time. Benefits include Gym membership, training, and regular team lunches. Edison Hill is acting as an employment agency in relation to this vacancy. PLEASE ENSURE THAT THE JOB REFERENCE NUMBER APPEARS IN THE SUBJECT BOX. This job was originally posted as www.jobsite.co.uk/job/960319219