Bank Night Support Worker

Dartford, Kent
£9.72 per hr (including holiday pay) and some benefits from the package
05 Apr 2018
03 May 2018
Contract Type


Based at:            YMCATG – Dartford & Greenwich

Hours of work:   Zero

Salary:                £9.72 per hr (including holiday pay) and some benefits from the package

Contract:            Bank /Casual

Closing Date:      Friday 27th April 2018

Interview date:  To be confirmed

Why work for us?

YMCA is the world’s largest and oldest charity for young people; we focus on helping young people play an active and fulfilling role in the communities we serve; we call this our youth-minded community approach.  We aim to meet local need wherever we are based, so all young people can belong, contribute and thrive.

We offer accommodation, health and wellbeing, youth and family services, training, education and support and advice, to give people practical support to help them achieve their full potential.  At YMCA Thames Gateway we are active in the boroughs of Ashford, Barking & Dagenham, Dartford, Greenwich and Havering.

We believe in the potential of our own people.  Our team is made up of hardworking people focussed on the quality of our customer’s experience; we all make ourselves accountable, so we are honest and trustworthy, positive and genuine, and we are team players. 

Help us realise our potential for growth…

We are currently recruiting an experienced Bank Night Support Worker with the energy and drive to maximise our potential.

As part of the bank team the successful candidate will be called on to attend sites in Greenwich and Dartford.

They will offer essential first line help and support to Residents with pressing and emotional issues. Successful candidates will signpost residents to relevant external agencies and liaise with emergency services in a crisis.

They will manage challenging behaviour and uphold the house rules and terms of tenancy. Successful candidates will take steps to address discipline issues if Residents or their guests fail to meet the required standard of behaviour and will report these through the correct channels.

They will issue residents post and take rent payments.

They will provide administrative support to the Housing Team in line with the department’s requirements. The successful candidate will keep good records and will contribute to the progression of the team and association goals.

We will give you the opportunity to do what you do best – meet the customers and share what we do!

Our Benefits Package

For those who want to be part of what we do, we offer a comprehensive employee benefit package.  Working with us you will get;



  • The satisfaction of working for a charity that improves people’s lives on a daily basis
  • Great colleagues and an exciting working environment where no two days are the same
  • Contributory Pension Scheme (with up to 6.5% of salary employer contribution)
  • Life Assurance Scheme (which pays out 4 x salary)
  • Free Gym Membership and discounted family memberships (Romford site)
  • 50% discount on YMCA provided childcare
  • Interest free season ticket loan for travel
  • Training and leadership development opportunities
  • Great opportunities to engage with the national and international YMCA movement, including international travel opportunities

YMCA Thames Gateway is an equal opportunities employer. We value the importance of diversity and positively welcome applications from all members of the community. The Association is committed to ensuring that all current and potential staff, members, users and visitors are treated with dignity, fairness and respect regardless of gender, race, disability, sexual orientation, age, marital or civil partnership status, religion or belief or employment status. 



To apply please contact the HR Department for an application form via email: or 01708 770 415.  Alternatively you can also download an application form via our website



Application forms must be returned to the Human Resources Department via email: or post: 29 Rush Green Road, Romford, Essex, RM7 0PH.

We are pleased to receive a significant number of applications for most roles advertised. We are therefore unable to respond to individual applicants unless shortlisted. If you have not been contacted within four weeks of the closing date you should assume you have not been shortlisted on this occasion.

YMCA Thames Gateway is serious about safeguarding; this role will be subject to a Enhanced DBS Check.

Interpersonnel UK Ltd is assisting with the 1st recruitment stage. Interpersonnel is an equal opportunity employer.










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