CRM Manager

£25000 - £30000 per annum + Benefits
10 Apr 2018
08 May 2018
Amanda Jordan
Job Level
Senior Executive
Contract Type
Full Time
We are currently recruiting for a leading online casino software developer who produce unparalleled games and technologies, comprehensive management tools, sophisticated ePayment integration systems and turn-key solutions for the iGaming industry.

Due to ongoing growth, they are currently seeking a CRM Manager to join their team.

Reporting to the Belgian Country Manager, the main purpose of this role is to manage the casino marketing team as well as all aspects related to the CRM and marketing activities of a well-established casino product.

Responsibilities will include:

*Planning all retention marketing campaigns and promotions for the casino product, together with the marketing and design team (emails, newsletters, SMS, push, social, website etc.).
*Monitoring all aspects of the customer journey, from acquisition to retention.
*Planning and creating social media retargeting and acquisition campaigns.
*Working closely with the acquisition teams; PPC and affiliation.
*Creating KPI and campaign specific reporting and analysis on weekly basis.
*Benchmarking of Belgian competitors on a regular basis.
*Other marketing duties as and when required, both online and offline.

The ideal candidate will have:

*At least 2 years experience in a similar role, ideally in online gaming.
*Excellent analytical and reporting skills.
*Excellent English skills, French and/or Dutch an advantage.
*Experience in working with marketing segmentation tools.
*Experience with customer loyalty programs an advantage.
*Basic HTML knowledge.
*The ability to work entirely on their own initiative to deliver objectives as agreed.

This is an excellent opportunity to join a well established organisation that can offer ongoing training and development along with a competitive salary including bonus and other benefits.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.

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