Administration Assistant

Location
Rainham, Gillingham
Salary
£3.50 per hour.
Posted
11 Apr 2018
Closes
09 May 2018
Ref
KT&A1691
Job Level
Apprentice
Contract Type
Apprenticeship
Hours
Full Time

Employer Description

PHC provides in home servicing of vacuum cleaners to customers across the South East.

We have been in business for 28 years and have over 50,000 customers. We have been in business for 28 years and have a well-established, lively and fast moving office.

Description of Vacancy

We are looking for an enthusiastic individual to work within our fun, busy, lively office.

Duties include answering the telephone, dealing with customers organising stock, general administration etc.

Responsibilities

PHC provides in-home servicing of vacuum cleaners to customers across the South East. Main duties to include:

  • Answering and dealing with telephone queries on behalf of the team
  • Greeting customers face to face and arranging refreshments
  • Inputting data on potential customers and processing orders onto our computerised system.
  • Accepting and sorting the incoming stock
  • Assisting our services engineers enquiries.

Hours

Monday to Friday.

9:30am until 5:30pm

Wage

£3.50 per hour.

Qualifications Required

Minimum achieved Grade D or equivalent in English and Maths.

Skills Required

  • Excellent Attention to detail
  • Excellent Listening Skills
  • Excellent Telephone Manor

Personal Qualities

Honest, reliable, bright, lively and hard working.

Training Provided

On the job training with the employer whilst working towards the Apprenticeship Framework - consisting of the Intermediate NVQ Level, Technical Certificate and Functional Skills if appropriate.

Regular work based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.

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