Administration and Customer Service Assistant

Location
Gravesend, Kent
Salary
£132 per week
Posted
11 Apr 2018
Closes
09 May 2018
Ref
KT&A1707
Job Level
Apprentice
Contract Type
Apprenticeship
Hours
Full Time

Employer Description

We are a fast expanding health and fitness clinic. We see up to 500 appointments a month and are due to expand to premises 6 times bigger than our current premises.

We provide treatment for injuries and medical conditions as well as staff to aid clients train and lose weight.

Description of vacancy

We are looking for an outgoing person who can support us in running a busy office. You will be meeting and greeting clients on arrival. Managing client and practitioner bookings. Generating reports of business performance and providing feedback on business performance. You will also be required to support other aspects of administration.

Responsibilities

We are looking for someone to work Monday to Saturday (Wednesdays off) at the front desk of the clinic.

Your role will be to meet and greet clients and manage practitioner bookings on our client management system. You will be the first port of enquiry at the clinic, as such you will need to have a friendly personality and a positive and proactive attitude

We are a fast growing health and fitness company and require reports to be generated on our growth. You will be trained on how to do this as well as manage marketing with 100% support from our team.

Wage

£132 per week

Hours

Monday- 10:00-18:00

Tuesday - 10:00-18:00

Thursday - 10:00-18:00

Friday - 10:00-18:00

Saturday – 10:00-15:00

Qualifications Required

Minimum achieved Grade D or equivalent in English and Maths.

Skills Required

  • Basic computer skills
  • Ability to work well on their own and as part of a team
  • Good maths and English skills
  • Ability to work in an organised and structured way
  • Good telephone manner, polite and professional
  • Good communication skills

Personal Qualities

  • Punctual
  • Enthusiastic
  • Well organised
  • Good attention to detail
  • Well spoken and presentable
  • Career minded and keen to progress
  • Positive attitude

Training Provided

On the job training with the employer whilst working towards the Apprenticeship Framework - consisting of the Intermediate NVQ Level, Technical Certificate and Functional Skills if appropriate.

Regular work based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.

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