General Practice Office Assistant
Ash Surgery provides General Medical Services to patients within a large rural area of East Kent. The four General Practitioner partners employ clinical and administrative staff to support them in their work, and to provide information and guidance to their patients.
Description of vacancy
This is a varied administrative job in a busy office. You will be required to carry out administrative duties including the arrangement of suitable appointments, reception of patients and dealing with general enquires.
Supporting and assisting the Doctors, manager and office staff as and when required in all aspects of administration.
Ash is not on a rail route and public transport access is only by Stagecoach bus service: 43 (Westwood Cross to Canterbury) (with connection at Sandwich from service 80/81 from Dover and Deal)
Answer the telephone in a professional manner.
Pass messages in a timely manner.
Arrange suitable appointments.
Input information in to the clinical system.
Update the clinical system in a timely manner.
Facilitate patients’ requests.
Support doctors, manager and staff.
General administration and office support
More detailed description available on request from CCCCG.firstname.lastname@example.org
With a review after 3 months, and on completion of a probationary period, an increase to £135.00
Monday to Friday
6 hours a day
30 minutes unpaid lunch break
Flexibility will be required
Minimum achieved Grade D or equivalent in English and Maths.
Basic use and maintenance of office equipment.
Focused approach to work.
Able to work as part of a team, and also on own initiative.
Good communication skills.
Well-spoken and presentable
Good attention to detail
On the job training with the employer whilst working towards the Apprenticeship Framework - consisting of the Intermediate NVQ Level, Technical Certificate and Functional Skills if appropriate.
Regular work based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.