Apprentice Lettings Administrator

Employer Description

Thomas Jackson is a local independent Estate Agent serving Cliftonville, Margate, Broadstairs, Birchington, Ramsgate and surrounding villages in East Kent.

Buying and selling a property is one of the biggest decisions our customers will make, ensuring they use the right agent is crucial.

At Thomas Jackson we go the extra mile to ensure our clients and customers receive the service they deserve.  The success of our business is based upon a desire to offer an excellent, personalised and professional service at all times.

https://www.thomasjackson.biz/

Description of Vacancy

Are you interested in developing a career in estate agency or business administration?

Would you like to form a pivotal part of a small yet renowned team with an excellent reputation in the local property market?

Thomas Jackson Estate Agents are offering an excellent opportunity for an Apprentice Lettings Administrator to join their team and gain valuable experience in the industry whilst working towards a level 2 in Business Administration.

Responsibilities

We are looking for someone to complete general office duties and to offer support to our Lettings team. Some of the duties included will be:-

• Greeting and speaking to customers
• Answer telephone enquiries
• Maintaining customer records
• Contacting customers to arrange viewings
• Be responsible for ensuring there are sufficient stocks of property details
• Assist in creating newspaper ads
• Other general Office administration such as filing, printing, data input

Your duties will not be limited to the above and will evolve – with potential to include support with viewings – subject to sufficient experience.

Hours

37.5 working hours per week – Monday to Friday and every other Saturday (with a day off during the week to be agreed)

Qualifications Required

Grade D or above in GCSE English, Maths and ICT (or equivalent)

Skills Required

Good personal skills
Good communication skills

Personal Qualities

Of smart, professional appearance

Ability to travel between multiple locations across an agreed geographical area, in a timely and flexible manner at various times of the day in accordance with the needs of the job

Training Provided

On the job training with the employer whilst working towards the Apprenticeship Framework – consisting of the Intermediate NVQ Level, Technical Certificate and Functional Skills if appropriate.

Regular work based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.