IT Support Engineer / 2nd &3rd Line O365, Wintel, VMWare, HyperV
IT Support Engineer, 2nd/3rd Line Support Engineer - Active Directory / Group Policy, MS Exchange 2010/2013/O365, Hyper-V, VMWare, Azure, Cloud Based Technologies. Permanent, Tunbridge Wells, Kent £30k - £35k (On experience) Bonus. IT Outsource Consultancy currently seeks an IT Support Engineer to be responsible for dealing with support issues around Wintel Server Infrastructure and small and mid-range infrastructure environments employed by clients of the company across the south of England. You will be largely office-based with some onsite support and implementation work. You will work on a combination of escalated support issues as well as project implementation across Wintel server infrastructure environments with a focus on cloud based technologies such as VMWare and Hyper-V as well as MS Office 365 including migrations and deployment to the cloud. We are searching for a candidate with a range of skills covering support issues, escalated from the helpdesk focussing on Wintel Server infrastructure. You will deal with escalated calls and provide solid expertise within the Windows Server, Hyper-V, VMWare and MS Exchange/Office 365 as well as cloud based technologies such as Azure in the near future. Based out of the company HQ, you will large work on both BAU support issues but also a number of projects for medium sized company infrastructure migrations and upgrades, cloud migrations and deployments. You will be required to work in a small project implementation team and be involved with infrastructure changes and the implementation of new solutions and technology on customer's sites. Windows Server issues such as user account creation and maintenance (Active Directory/Group Policy), MS Exchange and MS Office365 accounts and permissions as well as VMWare and Hyper-V virtualisation technologies will all fall within the remit of this role. You will be required to provide high quality customer service for users and be able to recommend solutions to technical problems to support upgrades and migrations. We are searching for candidates who have acquired a combination of technical qualifications (from: A, MCP, CCNA, MCSE) combined with commercial experience within an IT support engineering capacity. You will be comfortable working with windows server (Windows Server 2008/2012) and be able to troubleshoot user account issues in Active Directory & MS Exchange, MS Office 365 ideally having completed a migration to the cloud. Experience with VMWare and/or Hyper-V would also be highly beneficial as would experience of working within a consultancy or MSP environment. Excellent opportunity for career progression within a friendly, well established company with a broad range of clients. Location is easily commutable from Crowborough or Uckfield, East Sussex or Maidstone, Kent. You will need to possess a full driving license to apply for this role due to some onsite client work from time to time.