Catering & Retail Assistant

7 days left

Recruiter
NATIONAL TRUST
Location
Riverhead
Salary
£7.83 per hour
Posted
17 Apr 2018
Closes
26 Apr 2018
Contract Type
Permanent
Hours
Full Time
Summary Working for the National Trust means working for an organisation who are at the forefront of preserving the UK's precious past, and delivering innovative solutions to make our environment sustainable for the future. We are a charity and funding is key. We need to constantly generate finances to do what we do, so as well as being Europe's leading heritage organisation, we are very customer service focused. We offer fantastic career opportunities in the most fabulous places to work in the UK, where unforgettable experiences are shared every day. Working for us means working with extremely passionate people, in amazing locations for a fundamentally essential cause. What better reason to get out of bed every morning? Please be advised that a range of hours and contracts are available for these positions, further details will be discussed at interview. What it's like to work here Nestled in a medieval deer-park, Knole is vast, complex and full of hidden treasures. It is the perfect place to visit for textiles and art enthusiasts, showcasing 17th century tapestries and furniture that make the collection internationally significant. Knole is going through a transformation and preservation project with the support of the Heritage Lottery Fund. Last year we opened our new visitor centre, and completed the external repairs, and we look forward to opening a nationally significant conservation studio, a new cafe with wonderful views of the park and a lifelong learning centre in the hayloft. It really is an exciting time to join the growing team at Knole. What you'll be doing With your love of working with people and desire to provide an excellent service, you'll work across both our catering and retail operations to make sure all visitors have an outstanding customer experience. You'll acknowledge, welcome and engage every visitor, offering them help and advice with their purchases and look for ways to go the extra mile to make their experience memorable. As a key member of our catering and retail team, you'll ensure that all stock is available, displayed in a pleasing way, is correctly priced and available for purchase. You'll look to maximise the profit and sales generated at our special places by ensuring that every opportunity is taken to increase our sales and average customer spend, whilst informing customers of the amazing work we are doing and what their money is funding - whether this is financing local projects or promoting our national strategy, cause and membership offer. Who we're looking for Our team believe that people deserve more than just 'good service' but an amazing experience they'll never forget, and we are looking for like-minded people to join us You'll need to; Have fantastic customer service skills Have clear communication skills Can easily identify with customer needs Enjoy working as part of a team Have some cash handling experience Have a good eye for detail Have a can do attitude and willingness to learn The package Looking after you Health cash plan - from as little as £2.81 per month for you and your dependents Pension contribution match up to 10% EAP and proactive Health and Wellbeing Discounted gym membership Looking after your career Grow your career through professional training courses across the Trust Develop your skills with an internal secondment Pay review linked to values and behaviours, commitment to progression Income protection due to illness Unique to Us Work in some of the most beautiful, iconic and unique locations in the UK Free entry to NT properties for you, a guest and your children (under 18) 20% off in our retail and catering outlets Discount up to 35% off a National Trust holiday cottage booking

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