Customer Service Advisor - Plus Bonus

Recruiter
Berry Recruitment
Location
West Malling
Salary
£18000 - £19200/annum Bonus
Posted
14 Apr 2018
Closes
20 Apr 2018
Contract Type
Permanent
Hours
Full Time
Are you a driven individual? Are you looking for an exciting opportunity in customer service? Are you looking for a company that rewards hard work? Are you looking for a role in which you can progress quickly? If so, this is the role for you. Our client is expanding, and they are currently looking for motivated individuals to join their team as Customer Service Consultants, based in Kings Hill. You will be given a fantastic starting salary of £18,000 increasing to £19,200 after your first 6 months PLUS a generous bonus scheme. There is also the chance to progress in this role increasing your basic salary to £22,500 with potential earnings for top performers of £29,250, and if being promoted to a Management role is what drives you- you can also develop your career within a thriving company through their successful Management Development Programme. Other benefits include; • A well-appointed break room, fitted with games consoles and televisions • Subsidised cafe on site • 24 days holiday plus bank holidays • Healthcare cashback • Travel insurance • Gym subsidy You will need to have exceptional customer service skills to be successful in this position, with the ability to communicate with people effectively, at all levels and from many different backgrounds. This position is 100% telephone based, so you must be confident on the phone and to build a good rapport with customers on the phone. This is a very rewarding position, as you will be talking to customers who have found themselves in financial difficulties, and you will be helping them to set up a payment plan so that they can become debt free. You must be able to talk openly with customers in a warm and friendly manner. As an ideal candidate you will have; Previous experience in customer service focused role or a keen interest in customer care Accurate spelling and grammar Good working knowledge of MS Office Extensive training is provided. The shift pattern for this role is; Week 1. Monday-Friday 7.45am - 2.30pm Week 2. Monday-Friday 2.15pm - 9.00pm Saturday morning 8.45am - 1.30pm Due to the nature of this role, all candidates will be credit checked and undertake a background check before interview. Apply now for immediate consideration - ask for Lydia Jakob-Grant in our Kent branch

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