Call Center Agent

Recruiter
Berry Recruitment
Location
West Malling
Salary
£18,000 per annum
Posted
11 Jul 2018
Closes
13 Jul 2018
Contract Type
Permanent
Hours
Full Time
We are currently recruiting for an exciting Customer Service opportunity based in Kings Hill. You will be given an excellent basic salary of £18,000 - £19,200 with a generous bonus scheme offering up to £23,400 in place, there is the chance to progress in this position increasing your basic to £22,500 in time with your bonus also increasing. There is also the opportunity to develop your career within a thriving company through their proven Management Development Programme. Other benefits include; A well-appointed break room, fitted with games consoles and televisions Subsidised cafe on site 24 days holiday plus bank holidays Healthcare cashback Travel insurance Gym subsidy You will need to have exceptional customer service skills to be successful in this position, with the ability to communicate with people effectively, at all levels and from many different backgrounds. This position is 100% telephone based, so you must be confident on the phone and able to talk openly about money in a warm and friendly manner, in order to put a payment plan in place with the customer so that they can become debt free. As an ideal candidate you will have; Previous experience in customer service focused role- face to face or phone based A keen interest in customer care Accurate spelling and grammar Good working knowledge of MS Office Extensive industry training is provided. The shift pattern for this role is; Week 1. Monday-Friday 7.45am - 2.30pm Week 2. Monday-Friday 2.15pm - 9.00pm Saturday morning Due to the nature of this role, all candidates will be credit checked and undertake a background check before interview. Contact Lydia Jakob-Grant in the Kent branch for immediate consideration

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