Facilities Manager at West View

Recruiter
Shaw Healthcare
Location
Tenterden
Salary
up to £28,000 per annum (plus bonus potential)
Posted
12 Jul 2018
Closes
16 Jul 2018
Sector
Property
Contract Type
Permanent
Hours
Full Time
OBJECTIVES To be the primary interface between Shaw FM Services and its clients and partners for the KCC West View Site and in the absence of the Senior Facilities Manager, the KCC Westbrook site. Coordination of operational and customer service functions within the facilities to meet operational and service needs, contract service levels and the achievement of financial requirements. Regular liaison with the KCC Home Manager / Site lead in the facility to ensure that Facilities Management Services are always of the required contractual standard. Assist KCC Home Manager / Site Lead in delivering quality care services within a safe working and living environment. To act as the lead for the facility in delivering quality customer focused services, managing Catering, Domestic Services, Maintenance & Portering operations and coordinating maintenance and property issues between Shaw HQ, KCC & ICS ( Imagile). Prepare Monthly Contract Reports as required, returns and data in a timely and accurately manner. To help promote good relations in a professional courteous and friendly manner with all Shaw staff and external agencies, reporting any areas of concern to the relevant senior manager. Main responsibilities PRINCIPAL DUTIES To manage contractual & statutory requirements for the facilities under the direction of Senior Facilities Manager, Shaw Head of Facilities and support from Shaw Property Services, ensuring KPI's are met. To manage and communicate with staff and service users of the Kent Care Homes. To provide management and support to Catering, Domestic Services, porterage, maintenance, health & safety, building security. To deliver audited quality services as directed and ensure effective use of resources in providing internal and external customer care ensuring controllable Budgetary spends are achieved or improved on. To encourage the use of best practice in staff teams and identify individual training needs in line with the homes objectives and ensure systems of supervision are in place. To continually review the services with Shaw Senior Management and advise on staffing, skill mix and appropriate minimal usage of ancillary agency support. Assist any re-configuration of services to respond to changing service needs, contract purchasers and legislative aspirations and requirements. To have knowledge of Shaw policies and procedures and to ensure that all Shaw employees are assisted to comply with these. To ensure security and confidentiality of records and information relating to Shaw services are maintained. To keep up to date with personal understanding of Shaw healthcare strategy and maintain liaison with Shaw Property Services To organise and run service development and facility user meetings to provide and receive feedback where required. To manage sites communication requirements, telephone systems and major incident support mechanisms. In conjunction with the facility Maintenance person, deliver fire training relative to fire certificates and facility user requirements where required. Manage daily & PMP maintenance (including Contractor performance), landscaping, health & safety, fire and water testing, Service charges and equipment replacement programs, including Life Cycle, in conjunction with Senior Facilities Manager. General 1. To provide to senior management a weekly movement sheet - if appropriate 2. To ensure reports, expenses and time sheets reach senior management as requested. 3. To deputise for the SFM in his or her absence providing support to other sites. 4. To attend ad hoc meetings & training sessions as required. 5. Other duties as agreed with senior management. About the company Why Shaw healthcare? Shaw healthcare provides a high standard of health and social care in services across England, Wales and Scotland. Our high quality care and support services places the individual at the centre of all we do and is based on our core values of wellness, happiness and kindness. We are unique as a major healthcare provider in being 86% owned by employees and 14% owned by The Shaw Foundation, a grant making charity. This job was originally posted as www.totaljobs.com/job/81918455

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