Administrator / Scheduler

Location
Kent, Ashford
Salary
Benefits
Posted
10 Jul 2018
Closes
07 Aug 2018
Ref
HC/ECA/A
Contact
Hannah Collis
Job Level
Manager
Contract Type
Permanent
Hours
Full Time
Engineer Coordinator

Would you consider yourself to be highly organised and a strong communicator?

Would you like to work in an established administration team that has good long term career prospect's?

Role

To Co-ordinate the servicing and repair appointments for clients and assist in the smooth running of the office.

Responsibilities

*Take calls from residents and clients, assist and resolve queries
*Book appointments with customers for repairs, servicing and replacement works
*Check diary to ensure all jobs are booked correctly, move work as necessary,
rearrange work on diary in event of an emergency or engineers sickness
*Answer telephone calls/emails form customers, engineers, and other client
representatives
*Close down completed jobs and re-book where necessary
*Cover other co-ordinators tasks when they are on holiday or sick
*Work in a team environment with a positive flexible attitude; service orientated and
customer focused
*First point of contact for clients for telephone answering and identifying/determine
next action
*Assist to maintain computerised database of reported and booked calls and ensure
information is kept up to date
*Provide general administrative support for word processing various correspondence
and documents, photocopying, filing, faxing and general office duties when required

Knowledge and experience

*Call centre or customer service experience essential
*Must have a professional telephone manner
*Computer literate
*Highly organised and able to prioritise
*Scheduling experience would be beneficial
*Ability to work as a team or on their own



£18,000 - £19,000pa

Monday to Friday 8.30am - 17.30pm


To be considered please apply within.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...


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