Technical Support Engineer (UNIX / LINUX)

Whitstable, Kent
To £35k + on-call allowance + benefits
12 Jul 2018
09 Aug 2018
Contract Type
Full Time

Technical Support Engineer (UNIX / LINUX)


up to £35k plus on-call allowance and benefits


We are looking for a Linux / Unix Support Engineer with 2+ years of experience to join a growing Big Data provider.


• Work as part of a team providing professional and comprehensive support to customers

• Dealing with customers' technical issues by email or over the telephone on a daily basis

• Maintaining / improving technical diagnostic information for different solutions / products / customers

• Working alongside project development teams to both gain experience of the product / solution and assist in testing, integration and deployment

• Providing customer feedback on their issues as they are progressed and record any interactions within the call handling system

• Recreating problems in-house and providing evidence where bug fixes are required

• Availability to attend customer visits on very complex technical support issues that might affect sales and sales pipeline

• Provide out of hours cover for Priority 1 support calls (initially 1 weeks in every 4) - £25 per hour if called - mobile phone, laptop, etc. provided



• Proven experience supporting UNIX environments with in-depth knowledge of at least one of the core flavours such as Sun Solaris, HP-UX, AIX, Linux (Red Hat or Suse)

• Knowledge/experience of working in distributed, cross platform server environments

• Good diagnostic skills - ability to work logically and methodically

• Good communicator - verbal and written

• Fast learner, able to multi-task and work under pressure


• Programming and shell scripting skills (Python/Bash)

• Knowledge of Databases and SQL

• Previous experience of clustering environments

• Experience with logical volume management

• SAN & Storage experience and exposure

Benefits include 25 days annual leave, childcare vouchers, share options, relaxed working environment, regular company socials, training and certification, stakeholder pension

Apply for Technical Support Engineer (UNIX / LINUX)

Already uploaded your CV? Sign in to apply instantly


Upload from your computer. If you do not have a CV you can get help to create a CV.

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB

4000 characters left

Marketing Communication

We'd love to send you information about Jobs and Services from Kent Jobs by email.

All emails will contain a link in the footer to enable you to unsubscribe at any time.

When you apply for a job we will send your application to the named recruiter, who may contact you. By applying for a job listed on Kent Jobs you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.

Similar jobs

More searches like this

Similar jobs