Reports Co-ordinator

Recruiter
Brakes UK
Location
Bethersden
Salary
Not specified
Posted
05 Aug 2018
Closes
13 Aug 2018
Contract Type
Permanent
Hours
Full Time
Reports Coordinator - Contact Centres 21 hours per week (over three days, Mon - Wed) Reports Coordinator - Benefits include: Generous leave allowance, pension, health care, free parking, subsidised canteen, discounted products and services, brilliant reward and recognition scheme, excellent career development and much more From T-Bone in Tamworth to a hotpot in a hospital, from risotto in Reading to whole lobster at a Michelin starred restaurant, we deliver over 1.5 million items to our customers each and every day. Your local pub, your favourite restaurant, your children's schools all have one thing in common - Brakes Group. We're growing and we're always on the lookout for people who share our big appetite for success. The Contact Centres MI Team provides insight across all of Brakes' UK Contact Centres. You will be working in an exciting fast paced environment with huge sets of rich data. This role will bring best practices in reporting to a key commercial function. This is a challenging position where you will be an integral part of small team with big ideas. Typical responsibilities include: Produce and deliver routine reports for use by our Contact Centres. Use reporting systems and software to support our management team. Check reports for errors and deal with e-mail enquiries from our stakeholders. Required Skills and Experience: Strong team worker - supporting colleagues to meet objectives and targets. MS Excel knowledge is an advantage, however we will consider someone with very basic working knowledge, as long as they are keen to learn more. Meticulous attitude - very strong attention to detail. Desirable Skills and Experience Experience of working with reporting within a call centre or sales environment. An ability to interpret statistical information. Experienced in SAP/ BW. Experienced in use of Avaya and/or Workforce Management tool More important than any your technical capabilities will be your positive and willing attitude, and your love of learning. Us: Here at Brakes Group, we have a simple mission - to help businesses who serve food to thrive. And as we have been serving chefs across the food industry for nearly 60 years, with a business built on quality, reliability, innovation and trust, it's no surprise that we know what we're doing. And with a culture where everyone works together as one team to be the best we can be, with a real focus on our brilliant people, there is no doubt that we have the right ingredients to make your career a successful one. If you're looking for development we can help you achieve your aspirations. We have clear career paths and learning programmes which will support you at every step of the way - We also have a whole range of Apprenticeships and a Graduate Programme so there really is something for you at every level of your career whether you are just starting out or are a seasoned professional. And being part of Sysco - the Global leader in selling, marketing and distributing food products; the opportunities really are endless. If this isn't enough, we offer a whole realm of fantastic benefits and incentives including • Discounts on products and services • Clear career pathways and development • Excellent rewards and recognition schemes • Pension plan • Additional holiday purchase Brakes UK uses a third party to undertake a number of checks. Any offer of employment made by Brakes UK would be conditional upon receiving a satisfactory; reference, identity document(s), basic DBS certificate and basic credit check. FEED YOUR AMBITION. DELIVER YOUR FUTURE

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