Medical Receptionist (Level 2/Intermediate)
Charing Surgery is a busy and expanding training practice providing healthcare services to a large rural area. We strive to offer as many services to the community as possible so our patients don’t have to travel. As well as regular GP/Nurse led clinics we also offer services to include child health, urology, ultrasound, chronic pain, walking group, weight management, community gardening groups and smoking cessation.
Description of Vacancy
Ensure that patients are able to access health services including contact/make an appointment to see a doctor in the appropriate manner depending on need and that all patient records are up-to-date and available for all users when required.
The purpose of the job is also to contribute to maintaining practice administrative systems such as data input, new patient registrations, correspondence and results.
- Handling incoming calls and enquiries
- Dealing with patients face to face at the front desk .
- Scanning and recording patient information
- Data input on to patient notes
- Work flowing incoming results
- Booking appointments
£3.75 per hour
Monday - Friday 9am - 4.30pm with an unpaid lunch break of 1 hour = 32.5 hours per week
Minimum achieved Grade C or equivalent in English and Maths.
- Computer Literate
- Focussed approach to work
- Able to work as part of a team
- Able to work on own initiative
- Good communication skills
- Adaptable reliable
- Well spoken and presentable
- Good attention to detail
On the job training with the employer whilst working towards the Apprenticeship Framework - consisting of the Intermediate NVQ Level, Technical Certificate and Functional Skills if appropriate.
Regular work based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.