Medical Receptionist (Level 2/Intermediate)

Ashford, Kent
£3.75 per hour
12 Nov 2018
10 Dec 2018
Job Level
Contract Type
Full Time

Employer Description

Charing Surgery is a busy and expanding training practice providing healthcare services to a large rural area. We strive to offer as many services to the community as possible so our patients don’t have to travel. As well as regular GP/Nurse led clinics we also offer services to include child health, urology, ultrasound, chronic pain, walking group, weight management, community gardening groups and smoking cessation.

Description of Vacancy

Ensure that patients are able to access health services including contact/make an appointment to see a doctor in the appropriate manner depending on need and that all patient records are up-to-date and available for all users when required.

The purpose of the job is also to contribute to maintaining practice administrative systems such as data input, new patient registrations, correspondence and results.


  • Handling incoming calls and enquiries
  • Dealing with patients face to face at the front desk .
  • Scanning and recording patient information
  • Data input on to patient notes
  • Work flowing incoming results
  • Booking appointments


£3.75 per hour


Monday - Friday 9am - 4.30pm with an unpaid lunch break of 1 hour = 32.5 hours per week

Qualifications Required

Minimum achieved Grade C or equivalent in English and Maths.

Skills Required

  • Computer Literate
  • Focussed approach to work
  • Enthusiastic
  • Able to work as part of a team
  • Able to work on own initiative
  • Good communication skills

Personal Qualities

  • Empathy
  • Patience
  • Approachable
  • Adaptable reliable
  • Approachable
  • Punctual
  • Focussed
  • Well spoken and presentable
  • Good attention to detail

Training Provided

On the job training with the employer whilst working towards the Apprenticeship Framework - consisting of the Intermediate NVQ Level, Technical Certificate and Functional Skills if appropriate.

Regular work based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.

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