Customer Service Representative

Location
Kings Hill, Kent
Salary
£18000 - £21000 per annum + Additional Benefits
Posted
06 Dec 2018
Closes
03 Jan 2019
Ref
EM/CSRP
Contact
Ellie May
Job Level
Administrator
Contract Type
Permanent
Hours
Full Time
Do you have office based customer service experience? Do you have an excellent telephone manner and enjoy building relationships with customers?

Our client in Kings Hill, West Malling are looking for great communicators, with relevant experience, to join their customer service department. You will be part of a fun and hard working team delivering excellent customer service and resolving customer queries and complaints.

Main duties include:
- Handling written and verbal communications from customers
- Handling a high volume of queries in a professional and timely way
- Providing high quality support to customers and colleagues alike
- Building relationships with customers and managing your own caseload of queries
- Managing your own time and priorities effectively
- Recording communications and actions on CRM.

The ideal candidate will have:
- Office based Customer Service Experience
- Experience of handling queries on the phone
- Admin experience
- Computer literacy and up to date IT skills
- Flexible working hours
- An organised and methodical approach to work

To apply, send CVs to Ellie or call the office

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...


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