First Line Support Engineer

Location
Kent, Maidstone
Salary
£22000 - £26000 per annum + Bens
Posted
14 Jan 2019
Closes
11 Feb 2019
Ref
AB/firstline
Contact
Ali Baghdadchi
Sector
Technology
Job Level
Administrator
Contract Type
Permanent
Hours
Full Time
We are currently recruiting for a very well-established organisation based in Maidstone that are seeking to recruit an experienced 1st Line Support Engineer to join their 24hour team on a shift basis.
12-hour shifts - 4 days on 4 days off then 4 nights on and 4 nights off

Duties will include:
*Providing support & remote hands for clients
*Running & testing cables for the network and infrastructure
*Diagnosing and resolving hardware issues
*Helping to maintain our custom-built infrastructure
*Use of monitoring systems to identify potential issues
*Network and workstation troubleshooting
*Monitoring, troubleshooting and escalating network faults
*Proactively working to update and process tickets within the system
Skills and experience required
*Basic knowledge of Windows and Linux environments
*A basic understanding of computer networking
*A basic understanding of Power and Cooling systems
*Previous relevant experience is essential
*Excellent communication skills
*A high attention to detail and a strong customer service orientation
*Proven analytical skills
*Ability to commit to shift patterns
Apply now for this wonderful opportunity.

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