Pet Claims Handler

West Malling, Kent
£16000 - £19500 per annum + Flexi hours - part and full-time
21 Jan 2019
18 Feb 2019
Hannah Collis
Job Level
Contract Type
Full Time

Do you have previous claims handling experience? Do you have experience working in a veterinary or animal-focused environment?

Well-known insurance firm based in Kings Hill requires experienced, handlers with ideally a claims/insurance and veterinary background to work in their Pet Protection team.

The role of the Claims Handler is to liaise with policyholders regarding their pet insurance and assisting with making a claim.


The role of the Claims Handler is to liaise with policyholders regarding their pet insurance and assisting them with making a claim.

On a day to day basis you will be:

- Answering incoming calls from policyholders looking to make a claim
- Providing customers with information regarding their level of cover
- Sending documents
- Using and updating the in-house system


- Strong Communicator - verbally and written
- IT literate
- Call handling experience
- Claims/ insurance handling experience
- Veterinary/ animal background
- 5 GCSE's C or above


Working hours are flexible. Must work Monday to Friday until 8pm but start times are flexible. + Saturday 9am - 1pm.


The salary on offer will be given dependent on experience. Salary ranges between £16,000pa - £19,500pa

To be considered for the position please apply today!

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you. KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...

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