Business Administration/HR Apprentice (Level 2/Intermediate)

Strood, Rochester
£148 per week
24 Jan 2019
21 Feb 2019
Job Level
Contract Type
Full Time

Employer Description

The Mr Clutch brand is nationally recognised as one of the premier autocentre groups in England. We have over forty branches across the country providing a wide range of garage services; these include the fitting of clutches, brakes and manual transmissions. We are also able to carry out full car servicing, general repairs and, in selected centres, MOT testing.

Travel Information

Nearest train station is Strood station.

Walking distance from train station to bus stop (stop E) is 0.3 miles, takes 6 minutes.

Bus number 140 (3 stops), takes 1 minute.

Bus stop is outside destination.


Description of Vacancy

The purpose of this role is to be a key contact providing administrative support to the general office but mainly our HR team. The apprentice role will involve undertaking a Business Administration NVQ Level 2 course, with possible progression to Level 3 and the opportunity to develop into a dedicated administrative role.

Provide administrative support to the main office, but working mainly within the HR department.

Politely and professionally answer phone calls and direct them effectively taking messages where necessary and ensure these are passed to the relevant member of staff

Provide support on customer services if appropriate with the recording of customer queries.

Assist with administration such as annual leave requests and health & safety monthly returns.

Support to all sites if necessary

Producing letters and arranging stationary orders

Consistently work to support the head office function

Any other duties that the company may request from time to time that have not been included in the above.   This job description is current at the date shown below in conjunction with the post holder it is liable to variation to reflect actual, contemplated or proposed changes in or to the job.



£148 per week



8.30-5.30 Monday to Friday


Skills Required

Good telephone manner

Basic computer knowledge


Personal Qualities

Be highly disciplined, professional and thorough with the organisation with all activities and work load and understand the need for prioritisation

Be proactive in your approach

Be a team player


Qualifications Required

Need to be working at a level relevant to meet the Apprenticeship criteria.


Training Provided

On the job training with the employer whilst working towards the Apprenticeship Framework – consisting of the NVQ Level 2 in Business Administration, Technical Certificate and Functional Skills if appropriate.

Regular work based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.


Important Information

The employer has asked that you do not contact them direct. Doing so could jeopardise your application. You will be responsible for your travel expenses to and from your place of work. Therefore, you must have the means to get to your place of work on a daily basis whilst waiting for your first wages to be paid.

KT&A: Kent Training & Apprenticeships are part of Kent County Council and are a leading training organisation with nearly 30 years successful experience. KT&A specialise in high quality work-based training, delivered by qualified staff with personal experience of working in the skill area they teach.