Customer Safety Agent

Folkestone, Kent
Hourly rate of 8.25ph, due to rise in April plus 2% attendance Bonus scheme.
05 Feb 2019
05 Mar 2019
Contract Type
Full Time

The Role:

Working on our rail contract (Eurotunnel) you will be employed to carry out the role of Customer Service/safety Agent.

This role involves a degree of fitness, working as part of a team, chocks need to be removed and replaced under the wheels of large HGV wagons to ensure the safety of the vehicles before their journey through the tunnel

Key Roles & Responsibilities:


Removal of Chocks

Replacing Chocks

Health and Safety Checks


To report faults and if possible perform corrective actions, and otherwise respond and deal with any anomaly noticed or reported.

To complete incident/accident reports.


(Traffic Management)

Identify defects on freight vehicles

Operate CCTV camera

Operation of tablets and inputting vehicle data



Allocate passenger vehicles into the correct lanes

Liaise with the traffic control tower

Provide customers with information

The individual must also be able to demonstrate the following:

Good timekeeping & attendance

Excellent Team Spirit

Working to strict time scales

Additional Information:

In accordance with the Working Time Regulations Act 1998 these roles are open to individuals aged 18 years and over at the time of taking up appointment due to shift working being required.


Full Training will be provided and paid for when you start with us


Summary Details

Job Title: Customer Service/Safety Agent

Pay Rate: £8.25 per hour

Hours: Average, 40 hours per week

Shift Plan: Early | Lates | Nights


Upon successful interview, you would be required to satisfy the companies vetting standards / procedures.


Full uniform & PPE will be provided and must be worn on every shift and kept to a high standard.


More searches like this