Care Coordinator

Kent, Sevenoaks
Up to £18500 per annum + benefits package
06 Feb 2019
06 Mar 2019
Chloe Scott
Job Level
Contract Type
Full Time
Care Coordinator

We have an excellent opportunity for an experienced Care Coordinator to join a successful company based in the West Kent area. You will provide administrative and organisational support and ensure the allocation process and procedures are adhered to and assist in the smooth operation of the office.

Care Coordinator role:
The key focus for this role is to deliver the highest quality and continuity of service to an allocated group of clients through efficient and effective resource planning. This will involve building and maintaining strong working relationships with clients, PA's and colleagues in order to identify needs and requirements.

Care Coordinator key responsibilities:
*Scheduling assignments for Personal Care Assistants (PAs) using the allocation processes and procedures to ensure 'best fit' between PA's skills and experience and Client requirements
*Enter and maintain all relevant and required data to the company database system and roster scheduling system, ensuring all records are kept accurate and up-to-date
*Prepare and maintain client records where appropriate
*Respond quickly and positively to client communications and liaise with Care Service Managers (CSMs) and other colleagues/departments as required
*Monitor PA travel claims
*Provide out-of-hours cover including weekends
*Work towards achieving measured KPI's
*Provide support to PA's when required
*Working with allocated CSM's to ensure the best knowledge of client - this will include visiting clients to discuss both general and specific requirements
*Interview prospective new PAs during the recruitment process
*Occasional visits to client homes with a CSM to complete a client home visit and further, understand the needs of the client

Skills and experience required to be the Care Coordinator:
*Good general education
*Experience in a Service and/or Customer focused role would be beneficial
*Excellent planning and organizational skills
*Team player with excellent verbal & written communication skills
*Close attention to detail
*Good IT/Computer skills
*Previous experience of scheduling or planning would be an advantage
*Previous experience of working in an office environment is essential

Hours will be Monday - Friday, 9.00am to 5.30pm - out of hours On Call cover as per rota.

If this opportunity sounds like the perfect role for you please get in touch with myself, Chloe Scott at KHR Recruitment Specialists for more information.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...

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