Part Time Claims Advisor-Flexible Hours available

7 days left

Recruiter
NRG Resourcing Ltd
Location
West Malling
Salary
£16,500 per annum
Posted
12 Feb 2019
Closes
25 Feb 2019
Contract Type
Permanent
Hours
Full Time
We are pleased to be recruiting for an award winning client currently recruiting for Pet Claims Assistants to join their expanding team Full training will be given, a can do attitude alongside an excellent telephone manner is all that's needed Ideal hours are 5pm-8pm and Saturday 9am-1pm. This is flexible and can be disucssed. What would you be responsible for in this role? Assessing new and continuation claims, by reviewing all claim documentation supplied by a policyholder and relevant third parties. Collecting accurate information and necessary documents to proceed with a claim. Guiding policyholder on how to proceed with the claim and keeping them informed at all times, both verbally and in writing. Ensuring prompt and accurate payment of valid claims. Assisting policyholders with general queries and insurance issues. Writing clear and accurate non-standard letters, where claim circumstances require it. Identifying potentially fraudulent claims and following agreed process for referrals. Skills/capabilities Excellent verbal and written communication skills Ability to effectively prioritise workloads to meet deadlines High attention to detail Organised and methodical Computer literate Strong customer service and problem resolution skills Our client offers a generous basic salary with excellent benefits

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