Business Administration/IT Support Apprentice (Level 2/Intermediate)

Dartford, Kent
18 Feb 2019
18 Mar 2019
Job Level
Contract Type
Full Time

Employer Description

We provide comprehensive engineering services to all manufacturing and industrial sectors, both locally, nationally and internationally.

Our core service is machine moving and machinery installation. This can range from single machines being moved within an existing site to large scale factory and production lines being moved from one location to another, including moving countries.

Description of Vacancy

Looking for a motivated individual interested in a career opportunity with the world’s leading machine moving and installation company.

The role is designed to develop a career in IT and give the successful person the necessary skills to progress within the business.

  • Answering calls and logging tickets
  • Resolving basic software/hardware issues
  • Assisting the IT Manager with ordering new hardware/software
  • Assisting with desk moves
  • Providing telephone cover at the Head Office
  • Assisting with the development and implementation of new processes and ways of working to increase efficiency


Monday – Friday

9.00 - 5.00

30 mins for lunch

Skills Required

  • Excellent organisational skills
  • IT literate – Microsoft Word & Excel
  • Numerate and logical
  • Excellent organisational skills
  • Ability to work on own initiative

Personal Qualities

  • Good written and verbal communication skills
  • Problem solving skills
  • Customer focused with a drive to ensure continuous improvement
  • Strength and Conviction in decision making

Qualifications Required


  • Good level of education – (3 x GCSEs including Level C in English or Maths)


  • A level qualification or equivalent

Training Provided

On the job training with the employer whilst working towards the Apprenticeship Framework - consisting of the Intermediate NVQ Level, Technical Certificate and Functional Skills if appropriate.

Regular work based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.

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