A bit about us Arcus aim to lead the way for Engineering through outstanding service & reliability delivered by exceptional people. We specialise in providing planned and reactive maintenance services to the retail sector whilst adhering to our core values - Do it SIMPLY, Do it WELL, Do it WITH PASSION which underpins everything we do Your new role As a Maintenance Service Technician you work in and around the Kent area on a permanent basis. The general purpose of the role is to act as the face of our business and deliver practical, pro-active and reactive hands-on maintenance services to our customers within a retail environment. You will be provided with PPE, a van fuel card, tools tablet for this role. This is a pivotal role in our Maintenance division where you will play a key part in our ongoing growth and success. What you’ll be leading on The delivery of pre-planned and reactive maintenance tasks, while adhering to health and safety standards and best working practices. Undertake various tasks including general maintenance, instillation, decoration and basic plumbing Action filter cleaning, HVAC systems, lighting testing, lamp changing and water hygiene checks Utilise initiative and planning tools to deliver efficiencies with a customer focus, ensuring effective communication with site teams on tasks is being undertaken. To attend training courses as and when necessary to develop your technical knowledge and skills in line with business requirements, and to actively support colleagues with development. Assist the delivery of excellent customer service resulting in asset uptime, first time fix and quality workmanship. To be successful Experience of working within a Maintenance remit for a multi-site facility, preferably within retail Experience of working within a customer facing, time pressured environment Strong communication skills both in written and verbal terms A commitment to delivering exceptional customer service Driving license is essential for this role, due to the vacancy being field-based. What we offer In addition to a competitive salary, Arcus employees are able to enjoy 25 days annual leave plus Bank Holidays, a generous contributory pension scheme of matched contributions up to 6%, a discretionary bonus scheme of up to 4% and life assurance. At Arcus we are passionate about individual development which is why we are proud to offer excellent Learning & Development opportunities to all of our staff across our organisation. And finally… This will involve working 45hrs per week and working on call for 1 in 4 weeks and one Saturday in four Please note that due to the high volume of applications received, we are unable to respond to those who do not meet the required criteria for this role and only candidates who meet the minimum criteria will be contacted. Personal information which you supply to us during the recruitment process will be used for assessing candidate suitability for vacancies within Arcus. Such data includes candidate qualifications, skills, experience, employment history, current and / or expected remuneration and benefits. Information about any disclosed disability will be used to assess whether Arcus needs to make reasonable adjustments during interview, selection or employment. Such information will be shared internally, including with members of the HR and recruitment team, and managers in the business area being recruited to. We will only keep such data for as long as is necessary for the recruitment process. Should we wish to keep date for longer, e.g. for talent pooling, we will seek the candidate consent to do so. Employment decisions are not based solely on automated decision-making.