Apprentice Operations & Events Assistant
The Alexander Centre (CIC) was set up in 2010 to take over the management of the Alexander Centre – an impressive Victorian building right in the heart of Faversham – from Swale Council.
We are renovating the beautiful period features and upgrading the facilities, so that the Alexander Centre can take its place at the heart of the community. It is a place for local business and leisure activities, weddings and training courses, classes, fairs and support groups.
The Alexander Centre CIC oversees the management of its namesake, which is one of Faversham’s most loved buildings, and a constant hive of community activity.
They are now looking for their next apprentice to join them as an Operations & Events assistant, and play a key role in their continued success. You will help to ensure that the Centre is able to service the requirements of its users, hirers, community groups and attendees of events; by providing a safe, clean and well-maintained environment.
This is a fun and varied role perfect for anybody community-minded. If you like meeting people and relish the idea of getting involved in local events, then we’d love to hear from you!
Your tasks will include – but are not limited to – the following and may develop in line with your experience:
– Receptionist duties including taking bookings and selling tickets, both over the phone, in person and via e-mail
– Processing bookings and carrying out all relevant administrative procedures.
– Setting up and preparing rooms in preparation for bookings.
– Preparing and providing refreshments to visitors when required.
– To work as a member of bar/tea-room staff as required on events
– Maintaining a high standard of courteous and efficient customer care and liaising with all user groups to promote maximum enjoyment and value for money through their use of the facility
– Carrying out cleaning and minor maintenance tasks as required
– To work with other members of the team to assist with the planning, organisation and implementation of any event, project or programme within the venue, as and when required.
£135 per week
This is a shift-based role made up of 30 working hours per week spread across 5 days.
The successful candidate should be prepared for their shifts to include some evenings and weekends.
The successful candidate should have good computer skills and an excellent telephone manner.
We are looking for somebody who is able to think on their feet, be proactive, and be comfortable speaking with customers.
Due to some of the requirements of the role we can only accept applications from those aged 18 and above.
Minimum grade D/3 in GCSE English & Maths or equivalent.
On the job training with the employer whilst working towards the Apprenticeship Standard – consisting of the Intermediate NVQ Level, Technical Certificate and Functional Skills if appropriate.
Regular work based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.
As of 1st April 2019, the NMW for Apprentices is £3.90 per hour. This applies to 16 - 18 year old Apprentices and those aged 19 and over in the first year of their Apprenticeship. For all other Apprentices the Apprentice National Minimum wage appropriate to their age applies.
The wage for Apprentices applies to both time spent on the job plus time spent in training.
The employer has asked that you do not contact them direct. Doing so could jeopardise your application. You will be responsible for your travel expenses to and from your place of work. Therefore, you must have the means to get to your place of work on a daily basis whilst waiting for your first wages to be paid.
KT&A: Kent Training & Apprenticeships are part of Kent County Council and are a leading training organisation with nearly 30 years successful experience. KT&A specialise in high quality work-based training, delivered by qualified staff with personal experience of working in the skill area they teach.