Customer Services Administrator (Quality Control)

Sittingbourne, Kent
Up to £20000 per annum + Bens
12 Apr 2019
10 May 2019
Ali Baghdadchi
Job Level
Contract Type
Full Time
A wonderful client with a fantastic product range is seeking to recruit an experienced Customer Services Administrator (with exposure to quality control) to join their organisation.
The role will require you to handle various QC related customer service queries whilst undertaking the following tasks:
*Supporting in any crisis management as required
*Undertaking and supporting product and process improvements to correct, and eliminate recurring problems
*Support the resolution of customers complaints
*Placing orders and organising returns/collections
*Supporting the QC Department with ad-hoc tasks as required

Previous skills and experience required:
*Previous office-based customer service experience
*Display exemplary customer service skills
*Quality control experience would be a distinct advantage
*Be proactive and demonstrate initiative
*Display first-rate communication skills (verbal and written) both internally and externally
*Demonstrate a good working knowledge of Microsoft Word and Excel, and Outlook
*Be flexible and able to adapt to changing priorities
*Have achieved a minimum of Grade C in GCSE (or equivalent) in Maths and English

Apply now for this excellent opportunity!

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.

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