Operational Assurance Assistant

Straw Mill Hill, Tovil, Maidstone, Kent, ME15 6XB
£21,623 - £24,381
14 May 2019
27 May 2019
Contract Type
Full Time

Operational Assurance Assistant
Kent Fire & Rescue Service, Service Headquarters, Maidstone
Grade 4: £21,623 - £24,381
Full time – 37 Hours per week
Ref: VR488

An exciting opportunity has arisen for an Operation Assurance Assistant to join the Business Intelligence Team as part of the now established Operational Assurance Team. This role will be pivotal in supporting our dedication to the continuous improvement of delivering services to our customers by identifying, and continuously evaluating, what good looks like, testing that and sharing learning throughout the organisation.

The successful candidate will be supporting the Operational Assurance team in the implementation, development and maintenance of the operational assurance processes in accordance with the Service’s Operational Assurance Plan. The main responsibilities of this role are supporting the assurance processes of the Incident Recording System, whilst assisting with the exchange of good practice and lessons learned across KFRS whilst also supporting the feed of information into the National Operational Learning (NOL) and Joint Operational Learning (JOL) Processes.

The successful candidate will be highly organised and methodical in prioritising their workload, and will adapt and respond to changing needs in the department.  The successful candidate will use systems to input, analyse and extract data to provide reports on trends arising and specifically to identify areas of good practice or where improvement may be required.

Please complete an application form online with reference to the provided job description and person specification by 23:59 on the 27th May 2019. If you require the form in another format, please contact the HR Operations Team on 01622 692121 ext. 2381.

Interviews will be held on 10th June 2019.

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