Berthing Master

5 days left

Recruiter
Port of Dover
Location
Dover
Salary
Not Specified
Posted
15 Jan 2021
Closes
22 Jan 2021
Ref
1862729896
Sector
Sales
Contract Type
Permanent
Hours
Full Time
Berthing Master Location: Dover Salary: Up to £23k DOE About the Company: If you are wanting to make a difference in one of the south coasts best loved Marina’s, then please read on. You would provide outstanding customer service to all Marina customers, whilst undertaking Marina office duties. We are looking for somebody to pro-actively control the day to day Marina office operations, providing berth allocation to both residents and visiting vessels and safe and efficient operation of the Wellington dock lock and navigation cut. You will make informed decisions and be able to evaluate, prioritise and respond appropriately to all incoming communications. You will also maintain security surveillance of all marina areas and respond accordingly to any identified incidents. This position is shift based (12 hours) and will include working days and nights. Berthing Master Requirements: Good standard of education, ideally with an NVQ Level 3 in customer services Have the ability to maintain a calm and professional manner under pressure Ability to work on your own or as part of a team Be able to communicate at all levels both written and verbally Be flexible and adaptable to both marina and boatyard operations Proficient in Microsoft Office packages Be able to communicate clearly with all vessels via VHF radio Previous customer service experience is essential Previous experience within a sales environment would be desirable Berthing Master Benefits: 23 days holiday Free parking Generous contributory pension scheme Discretionary bonus scheme Private Health Care Life assurance If you think that you are suitable for this Berthing Master role, please apply now

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