Customer Service Advisor / Support - Freight Forwarding

Davies Turner has an exciting opportunity for a CRT Road Export / Import Coordinator to join their team based in Dartford Job Title: Customer Relationship Team Road Import / Export Location: DA2 6QJ Salary: £18,500 - £22,500 depending on experience per annum PLUS Benefits Customer Relationship Team - Road. Our client is the largest independent Freight Forwarding Company in the UK. Family run and owned since 1870 Top Track 250 Companies awarded by Sunday Times. For this Customer Relationship opportunity , we’re looking for someone who has: Ideally has experience of export / import procedures gained in either a road or ocean import department Excellent communication skills - dealing with customers, keeping them updated, solving problems. Experience of completing entries and shipping documentation as required Attention to detail, adaptable and willing to learn Commercial awareness with good negotiation skills Charging files and passing invoices and dealing with queries. A team player keen to play a part in the success of the department. Good IT skills Benefits for this position include: Up to 25 days holidays plus Bank Holidays Life Cover Bonus Defined benefit pension scheme Discounted store/shopping benefit scheme Private Healthcare Income Protection Car Parking Employee Assistance Programme Training This position is based at Edison’s Park, Dartford. We believe that this valuable range of benefits together with a competitive salary, offers an overall benefits package befitting of a caring, family owned Company. Keywords: Customer Relationship, Customer Care, Imports, Freight Forwarding, Customs, Freight, Logistics, Road Imports, Ocean Imports