Service Delivery Manager

Recruiter
Premier IT
Location
Dartford
Salary
45,000 - 55,000
Posted
06 Apr 2021
Closes
11 Apr 2021
Ref
2036253546
Sector
Technology
Contract Type
Permanent
Hours
Full Time
Role: Service Delivery Manager Skills: Service Delivery, Service Desk Management, Managed Services, One to Ones, Appraisals, Performance Management, KPIs, ITIL. I have a client who are a small to medium sized IT Support Company based in Dartford, looking for a Service Delivery Manager who has experience with Service Delivery, Service Desk Management, Managed Services, One to Ones, Appraisals, Performance Management, KPIs and ITIL on a permanent basis. Dependent on your level and experience salaries are ranging up to £55,000 per annum. Interviews will be taking place over the next few weeks so we will need your CV asap to be considered for this role. During Lockdowns, this role will be working from home however under normal circumstances you will be mostly office based in Dartford. Skills and Experience Required Excellent communication and people skills Ability to plan well and prioritise work. Maintain calmness under pressure. Strong people skills and comfortable in picking up the phone and talking to customers Strong decision-making Service Delivery Service Desk Management within Managed Services One to Ones, Appraisals and Performance Management Experience/Qualifications in implementing best practice processes, specifically around ITIL. Excellent benefits package including generous holiday allowance, flexi time and wellbeing focused. If this Service Delivery Manager role with experience of Service Delivery, Service Desk Management, Managed Services, One to Ones, Appraisals, Performance Management, KPIs and ITIL is of interest then please forward your CV along with references and salary expectations and I will endeavour to contact within 2 working days to discuss further. Please Note: If this Service Delivery Manager opportunity is not of interest and you know of anyone whom it may be suitable for then please forward this on as our client is looking to interview ASAP

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