Administrator in Insurance

Recruiter
Price Personnel Ltd
Location
Dartford
Salary
22,000 - 25,000 per annum
Posted
08 Jul 2021
Closes
05 Aug 2021
Ref
2014673809
Contract Type
Permanent
Hours
Full Time
My client a large company based in kent are looking for an experienced Administrator that has ideally worked within Insurance You must have experience working within customer complaints and able to deal with difficult situations on the telephone. This is a fantastic role for someone that wants to build their career within Administration and wants to work for a company that is expanding rapidly. Your role will include Delivering a high level of Customer Service Answering all general queries via telephone, email and letter Assisting in resolving issues/concerns or directing customers to the appropriate resource Provide support and assistance to other members of the team and provide cover as and when directed Responsible for updating the system, maintaining high standards of attention to detail and accuracy Filing of paperwork Incoming and outgoing of post in the department Processing payments Resolving queries in a timely and professional manner Working as part of a team You must have: Ideally you will have experience working within Insurance Excellent Customer Service skills Experience of dealing with Customer Complaints Good administration and organisational skills IT literate good use of MS packages including Word and Excel Professional telephone manner 9.00 to 5.30 and saturday morning 9 till 1pm

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