Senior Commercial Account Handler, Kent
6 days left
- Full Time
Our client being a reputable brokerage are looking to recruit an experienced Commercial Account Handler to handle their corporate accounts. Assist in achieving Group/Division client retention targets by providing an excellent level of service and to liaise effectively with the Account Executive to ensure an appropriate strategy for renewal, attend client meetings as necessary and action meeting points. Obtain renewal terms and present to the client. Issue renewal documentation in line with contract certainty and ensure premiums are collected prior to the commencement of cover Prioritise and handle all work promptly and accurately and handle all queries, whether written or by telephone, in a professional manner and process effectively in line with service standards. Knowledge of Acturis or other broking system is a definite advantage. Processing adjustments in line with procedures, including notification to insurers, issue of revised documentation, and collection of additional premium. Actively cross-sell products from other Divisions. Excellent client service skills with an excellent level of negotiation and broking skills.