Kent Union.
Canterbury, Kent
Circa £22.3K + performance related element
28 Jun 2021
28 Jul 2021
Job Level
Contract Type
Full Time


Annual Salary    Circa £22.3K + performance related elements

35 hours per week

34 days’ annual leave

Thank you for your interest in the position of Retail Coop Duty Manager at Kent Union Trading Ltd (KUTL); KUTL is the commercial arm of Kent Union. We are a vibrant, student-led organisation with a bright future ahead of us. We, alongside many organisations, have needed to make difficult decisions over the last year, but are building back stronger with a renewed focus and energy to amplify the voice of our members and ensure they have a fantastic student experience. Our driving force is our new strategy, which sets out our priorities over the next four years. Students are the reason Kent Union exists. 

We are there through their university journey. Our amazing staff and volunteers work towards improving their experience, whether it’s helping them with their studies, practicalities of life or to have fun.

Information about the post

We are seeking someone who will be responsible for effectively managing our main Coop Store (named Coop Union Plaza) on Canterbury Campus, having oversight over all operational areas of the store. The store is open 7 days a week, usually from 7am until midnight, providing everyday essentials you would find in any Coop store, primarily to students and University staff, but also to the wider community. We run two Coop stores on Canterbury campus as ‘franchise’ stores.  This means we work in partnership with the Cooperative Group, using their brand, goods and systems, but all of our staff are employed by Kent Union Trading Ltd, and all profits go back into Kent Union. The service and offer to the customer however, is the same as in any other Coop store, so our goods and services are recognisable, as Coop are the leading convenience retailer in the UK.

The successful candidate will be responsible for driving consistency in all aspects of operations and will be tasked with working a combination of daytime, evening and weekend shifts. They will be responsible for the day to day management of the store and execution of Coop store processes and routines, ensuring we drive sales through great availability, customer service and store standards, as well as delivering excellent profitability through effective control of costs. They will be responsible for staff development and management, and will manage a team primarily comprised of student staff, and some career staff. They will also be responsible for ensuring that our stores remain safe and secure for all customers and staff. The post holder’s principal place of work will be the Coop Union Plaza, however from time to time, they may be required to work in the Coop Park Wood, our other store on the campus.

Kent Union is committed to the principles of equality of opportunity and we have recently introduced a BAME guaranteed interview scheme, full details of which can be found in the Recruitment Pack.

For a full recruitment pack and details about how to apply, please visit our website at where you will find an Application Form and an Equality & Diversity Monitoring Form both of which will need to be completed and returned to the Kent Union Recruitment email noted on the website by the closing date.

Closing date: Wednesday 28 July 2021 at midday

Interview date: Monday 9 August 2021