Calling all Administrators / Customer Service Advisors! - Medway City Estate

Arun Estates
Medway City Estate, Rochester
Circa £20,000 - £20,500
29 Jun 2021
27 Jul 2021
Job Level
Contract Type
Full Time

Start Date:  ASAP

Basic Salary: circa£20,000 - £20,500

Location: Medway City Estate (Rochester)

Hours: Monday – Friday shift pattern between the hours of 8am and 6pm.  Plus, every 4th Saturday 08.30 – 13.30. When you work a Saturday you will have the Tuesday off.

Benefits: 33 days paid holiday, Pension, Company Rewards and Incentives, Employee Assistance Scheme

If talking to customers is your forte, this could be just the job for you! You will be booking appointments for our Energy Assessors and Photographers who cover the whole of the Arun Network (of which Wards of Kent is just one of the brands).

You will need great telephone skills and be able to plan diaries for our team so they can complete Energy Performance Certificates, Floor Plans, Professional Photography and Virtual Reality tours where applicable. You will be taking payments over the telephone and guiding customers to make sure their home is well presented prior to the photography appointment.

You will need to have: 

  • Great Customer service!!!!!!!!
  • A friendly and positive telephone manner
  • The ability to co-ordinate appointments in a timely/logistical way
  • Great organisation skills
  • The ability to talk to people at all levels
  • Excellent written communication skills
  • 30 wpm typing skills
  • Ability to work at a fast pace 

Here at Arun Estates (Wards of Kent) the atmosphere is buzzing and if you think you would enjoy working in an office specialising in property, then you should definitely apply. But don’t just take our word for it, our recent staff survey revealed:

97% of our Staff enjoy working for us!

95% are proud to work for the company!

94% feel Wards is a good place to work!

Apply now as this opportunity won’t be around for long!

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