Account Manager

Recruiter
Adecco Group Internal Recruitment
Location
Maidstone
Salary
Not Specified
Posted
12 Oct 2021
Closes
14 Oct 2021
Ref
476511971
Sector
Sales
Contract Type
Permanent
Hours
Full Time
Account Manager Remote - UK About Us At Adecco, we transform the world of work through people who love what they do. As the world's leading workforce solutions company, we have a big impact on businesses and job seekers across the globe. Whether it's temporary staffing, permanent placement or outsourcing that our clients need, we match the right people with the right places. We connect over 700,000 people in more than 60 countries. We consult with companies in a whole range of industries and sectors. And, we bring the best expertise in from the largest candidate database of any employment agency. Candidates and companies alike, we work to put their needs first. Passionate about helping people reach their full potential? Want to bring big opportunity to businesses all over the world? Find your place at Adecco. What are we looking for? Reporting to the Account Director, the primary function of the Account Manager is to take responsibility for the delivery of all agreed recruitment solutions within a dedicated account(s) within Corporate Accounts. The Account Manager will be required to deliver against the planned revenue, margin and total operating profit targets including EVA Light, all debt and payments issues, as well as agreed client SLA's and targets. The role requires the forecasting of weekly and monthly revenue against budget including recruitment and productivity targets. The Account Manager will be required to develop innovative cost saving and improved processes for the client. You will work with your Account Director, other senior managers in Adecco Retail and the wider Adecco Group to develop business plans, processes and internal SLA's. You will also take responsibility for customer satisfaction within your allocated accounts, putting agreed action plans in place where necessary. In addition, you will need to generate new opportunities within your accounts and have a sales-orientated focus at all times. You will need to display the following personal attributes to succeed in the role: Numerate and detail-conscious and the ability to understand company issued P&L Accounts for clients and delivery operations. Excellent communication skills, both verbally and in writing High level of self-motivation - hard working, willing to travel, able to respond well to pressure, tight deadlines and flexible hours in order to achieve agreed objectives You will be expected to: Establish networks that will help identify opportunities for developing current and additional business within the existing account; Take full responsibility for the sales activity within the allocated account and drive increased share of client spend; Assist in the introduction of new products and business lines into the client(s), under the direction and guidance of Adecco Group Sales teams; Assist and support the Adecco Group Sales teams and drive new sales opportunities within your respective account(s); Assist in the creation of account business plans for specific clients in line with the Strategic Accounts business strategy. Qualify job roles and service requirements, ensure that the delivery function serving your accounts have all necessary information and contact to maximise any revenue opportunity. Create, manage and maintain the key client contacts at all levels to ensure regular communication with all key Adecco departments and Strategic Accounts senior management; Act as point of referral for escalation of client issues; Ensure client invoicing is undertaken in accordance with contract terms and timescales; Carry out other reasonable duties as required by the Account Director Build and maintain strong business relationships both with all key decision makers and facilitate regular meetings with key Strategic Accounts and Adecco Group personnel; Drive sales, quality of service, cost of delivery and compliance by providing and monitoring KPI's on all aspects of the service; Ensure regular service/performance reviews are performed with the client at all levels; Ensure DSO performance for each account is in line with agreed contractual terms; Constantly recognise and action opportunities for improving profitability on accounts in line with company goals and strategy. Guarantee all work is compliant with internal and external audit requirements and complies with financial legislative requirements e.g., statutory, reporting, tax etc) Identify and eliminate non-value-added services /activities at every level within the business operation. We will require you to have experience of: Account Management/Client Relationship and specifically Professional Staffing Contracts experience and you will need to have: Previous experience of recruitment delivery within complex client delivery models Customer relationship / operations management experience within a global company in a high-demand service industry What's in it for you? With us, you have the opportunity to work within a FTSE 500 company for the good of thousands of people across the globe. Not only does this give you the confidence to succeed in a stable and ever-evolving environment, but it also means that you'll be sharing that confidence with others, helping candidates to believe in themselves and companies to believe in their teams. What matters most to us is being a business centred around people. That's why we're dedicated to putting our colleagues first. Whether that means encouraging your active involvement in our charity programmes, offering the opportunity to travel, pushing you to reach your goals or providing the training you need to excel, we're in it for the long run. Are you? Make your job your career. We believe in talent, not labels. As a people business, our expertise and energy are always going into improving everyone's chances of being part of the world of work. Our people are at the core of our business. We are dedicated to creating an inclusive culture for everyone to feel supported in their day-to-day work and during their development throughout their career. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued. Our commitment is to provide equal opportunity regardless of, for example, your gender, age, ethnicity, disability, sexual orientation or beliefs. We also engage with employers to develop programmes and pathways that embrace diverse talent and promote more inclusive employment worldwide through partnerships and other initiatives. We recognise and celebrate the value of difference and how it makes us faster, smarter and more innovative Internal recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Intrernal recruitment UK is an Equal Opportunities Employer

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