BUSINESS ADMINISTRATION APPRENTICE (LEVEL 3/ADVANCED)

Location
Gravesend, Kent
Salary
£159.10 per week
Posted
11 Nov 2021
Closes
09 Dec 2021
Ref
KT&A2835
Job Level
Apprentice
Contract Type
Apprenticeship
Hours
Full Time

Employer Description

The Housing Benefit Team is part of the Revenues and Benefits Department for Gravesham Borough Council.

It deals with awarding Housing Benefit to claimants on behalf of the Local Authority.

Travel Information: The Civic Centre is based in Gravesend town centre with Gravesend Train Station and a bus hub a few minutes’ walk away.

Description of Vacancy

To provide administration support for the Housing Benefits Team.

To carry out daily administration duties and deal with enquiries received from other departments and customers accordingly.

Undertake a range of specialist tasks including photocopying, filing, message taking, sorting and distributing post etc.

Wage

£159.10 per week

Hours

37 hours per week

Working Mon - Friday

20% off the job training will be split across two afternoons each week.

Skills Required

  • Experience in customer service
  • Confidentiality
  • Good telephone manager
  • Basic IT Skills
  • Ability to carry out basic Office skills
  • Ability to follow set procedures and routines

Personal Qualities

  • Good telephone manner
  • Good time keeping
  • Good work ethic
  • Great team player

Qualifications Required

Maths and English GCSE’s or equivalent A-C grade

Training Provided

On the job training with the employer whilst working towards the Apprenticeship Standard - Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.

 

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