Customer Service Representative

4 days left

Location
Kent, Kings Hill
Salary
Up to £21930 per annum + Benefits
Posted
27 Dec 2021
Closes
24 Jan 2022
Ref
CL/ CSR
Contact
Charlotte Lynch
Job Level
Administrator
Contract Type
Permanent
Hours
Full Time
Customer Service Representative
Kings Hill, Kent
Monday - Friday 35 Hours per week
Salary of £21,930

We have an exciting opportunity for an enthusiastic, dedicated and proactive individual to join an innovative financial service provider based in Kings Hill, Kent

Working within a vibrant Customer Services department, you will act as the point of contact for customers.

Roles and Responsibilities

- Help new and existing customers on a wide variety of topics via telephone and email
- Handling payments, setting up new accounts, direct debits and correspondence within a fast-paced environment
- Provide information on all products
- Adhere to company policies and compliance
- Accurately input information into the in-house system
- Work as part of an award-winning team
- Other adhoc duties as required

Candidate Profile

- You will require strong verbal, written communication and analytical skills so that you are equipped to handle a range of customer queries and complaints
- Demonstrable customer service experience is a must and it's expected that you are comfortable using the phone while proactively reaching out to clients
- To succeed within the team, you will need to possess a high standard of organisation and prioritisation skills so that you can manage your individual workload effectively
- Last but not least, you will recognise the value of teamwork and how working collaboratively with your colleagues is crucial to the success and efficiency of the team and the wider organisation

If you think you possess the skills and attributes outlined above, and are looking for the opportunity to join a reputable business then please apply today.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...


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