BUSINESS ADMINISTRATION APPRENTICE (LEVEL 3/ADVANCED)
The Housing Benefit Team is part of the Revenues and Benefits Department for Gravesham Borough Council.
It deals with awarding Housing Benefit to claimants on behalf of the Local Authority.
Travel Information: The Civic Centre is based in Gravesend town centre with Gravesend Train Station and a bus hub a few minutes’ walk away.
Description of Vacancy
To provide administration support for the Housing Benefits Team.
To carry out daily administration duties and deal with enquiries received from other departments and customers accordingly.
Undertake a range of specialist tasks including photocopying, filing, message taking, sorting and distributing post etc.
£159.10 per week
37 hours per week
Working Mon - Friday
20% off the job training will be split across two afternoons each week.
- Experience in customer service
- Good telephone manager
- Basic IT Skills
- Ability to carry out basic Office skills
- Ability to follow set procedures and routines
- Good telephone manner
- Good time keeping
- Good work ethic
- Great team player
Maths and English GCSE’s or equivalent A-C grade
On the job training with the employer whilst working towards the Apprenticeship Standard - Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.