Functional Consultant (Dynamics/D365)

6 days left

Infinity Group UK
Tunbridge Wells
Not Specified
19 Jan 2022
26 Jan 2022
Contract Type
Full Time
Microsoft Dynamics Functional Consultant CE (Junior) Dynamics CRM Consultant/Administrator/Analyst Remote Do you have experience in supporting MS Dynamics CE? Are you looking to become a Functional Consultant? Infinity is a Microsoft Dynamics partner with an elite team of certified Microsoft Dynamics 365 consultants, Infinity Group works for many well-known brands, planning, tailoring, implementing and fully supporting customised Microsoft Dynamics 365 solutions across the full application stack. We have an exciting new position for a Junior Dynamics 365 team to join the team, and support our wide client base with change requests and business analysis whilst we train and give you all the tools required to become a successful consultant. SUMMARY OF ROLE: Providing the following Microsoft Dynamics 365 services to our clients: Business analysis Customisation Testing Installation Training Provide advice and support to support desk MAIN DUTIES AND RESPONSIBILITIES: Lead requirements gathering workshops with clients for changes to existing systems Capture client requirements in the form of user stories in DevOps Customise Dynamics 365 Customer Engagement, including Marketing, Sales, Customer Service, Project Operations and Field Service Modify existing reports, dashboards, and charts Work with consultants to determine the impact of any proposed changes as required Testing of our work and peer reviews Preparing structured training material and delivering end-user training sessions Ensure that any certifications that relate to Microsoft Partner status are kept up to date (refresher exams REQUIRED KNOWLEDGE AND EXPERIENCE: Functional experience in Dynamics 365 and Power Platform configuration, standard customisation, standard workflows, dashboards, forms, views, and standard reports development. Broad knowledge of technical capabilities of Dynamics 365, including appropriate certification. Must be able to show good knowledge of practices for Dynamics 365 suite. Broad understanding of software development life cycle, development management, release management, data migrations, cut-over planning, and early live support. Experience of Waterfall or Agile methodologies Strong logical thinking Ability to work collaboratively. REQUIRED KNOWLEDGE AND EXPERIENCE: Dynamics Core and configuration Power Platform fundamentals And at least one of the following: o Dynamics Sales o Dynamics Customer Service o Dynamics Marketing o Dynamics Field Service o Dynamics Project Operations This is a remote role with travel into Tunbridge Wells, Kent, once or twice per month. This is a great opportunity for any Dynamics Administrators looking to take the next step in their career and learn their craft as a Dynamics Functional Consultant. Get in touch for more info

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