Administrative Assistant

Title: Administrative Assistant 
Department: Operations
Location: Folkstone, U.K. Office 
Type: Full-Time  (On-Site)

Company Overview  

Clinical Outcomes Solutions (COS) is a global research consulting group providing 360° support and services across all facets of clinical outcomes research to assist with value-driven decisions for informing patient care. Our mission is to advance the science of patient outcomes through innovative solutions and deep partnerships with our clients. We are dedicated to transforming clinical outcome assessment (COA) research into a powerful tool for improving patient lives and creating value for our clients. With a passionate commitment to excellence, we strive to drive measurable impact on patient outcomes and make a meaningful difference in patients' lives worldwide. 

Position Overview 

Reporting to the Associate Director, the Admin Assistant provides general administrative to the U.K. employees and operations support in the Folkstone office.  The Admin Assistant helps the Associate Director improve COS’ operations and develops new processes to enhance productivity and efficiency. 

 
Responsibilities: 

• Manage day-to-day office Operations in the UK 

• Liaison between building and facility management and the office  

• Manage replenishment of office supplies and maintain office appearance  

• Ensure equipment operation by completing preventative maintenance, calling for repairs and maintaining equipment inventory.  

• Replenish office supplies, perform inventory management (office and kitchen supplies), handle outgoing mail (regular, overnight/messenger requests/UPS, FedEx, etc.), coordinate vendors/deliveries  

• Manage incoming and outgoing post   

• Maintains U.K. inventory and software user list and provides updated information to I.T. Director 

• Maintain the IT inventory, including cleaning laptops, wiping data, and preparing PCs for the employees.  

• Order and standardize all IT equipment.  

• Maintains software licensing user list 

• Manage access to DocuSign accounts.  

• Manage all travel and accommodation needs of U.K. employees and executives as needed; manage expense reports for travelers; prepare and distribute itineraries ahead of travel; reserve transportation as necessary.  

• Prepares expense reports for employees 

• Organizes receipts for all UK operational expenses for reconciliation.  

• Maintains petty cash system, including recording petty cash expenses and reports. 

• Scans and uploads financial data, receipts, and reports to share drives.  

• Schedules key meetings and manages conference room reservations  

Shared responsibilities 

• UK On-Boarding 
• Contracts & Procurement Support 
• QuickBase and Project Support

 
Requirements 

• Bachelor’s degree in business or related field 

• Minimum of 2 years’ experience in similar operational roles 

• High comfort and functional level in working with integrated software applications 

• Proficiency in Excel, word, outlook, and access 

• Familiarity with working in a global environment  

• Excellent verbal and written communication skills  

• Excellent interpersonal skills and a collaborative style 

• A demonstrated commitment to professional, ethical standards of honesty and integrity in a diverse workplace  

Candidates must submit cover letter and resume to hr@clinoutsolutions.com

You must have ongoing work authorization in the U.K. We are unable to provide sponsorship for this position.