Business Administration Apprentice (Human Resources)

Job Description

Employer Description

Gravesham Borough Council provides a range of services (Housing, Refuse, Parking, Environmental Health, Parks etc) to over 106,000 people and 4,000 businesses in Gravesend.

We are committed to delivering to the community and working with us means you are part of delivering the level of growth and improvement our community needs and deserves.

Travel Information: The Civic Centre is based in Gravesend town centre with Gravesend Train Station and a bus hub a few minutes’ walk away.

Description of Vacancy

To provide general administration support for the Human Resources Team.

To respond to routine correspondence and enquiries from mainly internal employees and also members of the public via email and telephone.

To maintain manual and computerised systems including inputting data, keeping records, statistics, confidential and general filing systems as directed.

To organise meetings and events, ensuring that all necessary arrangements are in place.

Wage

£177.97 per week

Hours

37 Hours per week

Working Mon - Friday

20% paid time during working hours is given to complete training, referred to as “Off the Job Training”

Skills Required

  • Experience in customer service
  • Confidentiality
  • Good telephone manager
  • Basic IT Skills
  • Ability to carry out basic Office skills
  • Ability to follow set procedures and routines

Personal Qualities

  • Good telephone manner
  • Good time keeping
  • Good work ethic
  • Great team player
  • Empathy

Qualifications Required

Maths and English GCSE’s or equivalent A-C grade

Training Provided

On the job training with the employer whilst working towards the Apprenticeship Standard – Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.

Regular work based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.