Business Administration Apprentice (Level 3/Advanced)

Job Description

Employer Description

We are looking for an administration apprentice to join our small, family run business.  We are a fire protection company based in Rainham, Kent.

Travel Information: Parking available behind office

Description of Vacancy

The apprentice will liaise with and report to the Office Manager and the Director.  Responsibilities to include, but are not limited to:

  • Reception Duties – Answering the phone, directing calls and taking messages as appropriate. Welcoming visitors to the office and offering refreshments where appropriate. Keeping reception area tidy and ensuring kitchen area is stocked.
  • Post – Opening all incoming post and distributing as appropriate. Dealing with outgoing post, labelling and taking to Post Office.
  • Filing – responsible for filing all office documentation. Client filing, office admin filing and financial document filing.
  • Scanning – scanning all incoming documents (e.g. dockets, plans) and converting to PDF. Following protocols to get documents to the Operations Administrator for allocating on our bespoke database.
  • Data Entry – updating database with emails / documents where necessary. Full training will be given.
  • Stationery Ordering – weekly check of stationery levels and list anywhere stocks are low. Provide list to Finance Director for ordering.
  • Document Control – Responsible for shredding sensitive documents weekly.
  • Printers – Check printer levels and replenish paper / ink as necessary.


£10,128.75 per annum – (£183.75 per week)


Monday – Thursday – 9.30am – 5.30pm

Friday – 8am – 4pm

1 hour lunch break

20% paid time during working hours is given to complete training, referred to as “Off the Job Training”

Skills Required 

  • Good IT Skills
  • Good Time Management
  • Communication Skills
  • Attention to Detail
  • Problem Solving
  • Uses Initiative
  • Client-focused service

Personal Qualities

  • Approachable
  • Flexible
  • Excellent Time Keeping
  • Good work ethic 
  • Ability to be confidential

Qualifications Required

 GCSE A-C/4-9 in English & Maths or equivalent is essential

Training Provided

On the job training with the employer whilst working towards the Apprenticeship Standard – Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.