Business Administration Apprentice

Job Description

Employer Description

Gravesham Borough Council is responsible for a range of vital services for people and businesses in the borough including housing, planning, environmental health and waste collection.

Description of Vacancy

To provide a range of administrative duties to support the on-going development of the DSO Building Management service.

To respond to routine correspondence and enquiries from members of the public, suppliers, and other staff, to deal with customer queries effectively in line with council policies.


£177.97 per week


Monday – Friday 9am – 5pm (Flexible) 1 hour lunch break

20% paid time during working hours is given to complete training, referred to as “Off the Job Training”

Skills Required

  • Administration
  • IT Skills
  • Accuracy Attention to details
  • Great Telephone manner
  • Customer Service focus

Personal Qualities

  • Good communication skills
  • Adaptable Team worker
  • Friendly
  • Good time management
  • Good time keeping

Qualifications Required

GCSE Grade 9 - 4 (or A - C) in English and Maths. Or equivalent.

Training Provided

On the job training with the employer whilst working towards the Apprenticeship Standard – Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.